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How do I change the smoothies I receive?

Login to My Account and select your subscription. You can then easily change the amount, type and frequency of your smoothie deliveries. Don’t forget to save your changes! Here’s a quick video on what it all looks like:

  • Written by Milesh Khakhar
  • December 27, 2019

How do I add or skip deliveries?

Login to My Account and select your subscription. Scroll down to see upcoming deliveries in your calendar. The green circles show your upcoming deliver dates and the white circles shows the available dates to add deliveries. Un-select the date in the green circle to skip that delivery date and select the date in the white […]

  • Written by Milesh Khakhar
  • December 27, 2019

How do I refer a friend?

Login to My Account, select your subscription and click “My Rewards” where you can find your unique code to share with friends and family. Share the link with your friends and if your friend signs up you’ll receive £10 off your next box, and your friend will receive £10 off their first box too

  • Written by Milesh Khakhar
  • December 27, 2019

How do I return my packaging?

1. Collect your woollen liners + pouches in your empty smoothie box (or a similar sized bag / box) 2. Login to “My Account” and click “Return Your Packaging” to generate a label or returns barcode (no printer needed) 3. Drop off your package to one of over 6,000 Collect+ locations That’s it! No printing, no […]

  • Written by Milesh Khakhar
  • December 27, 2019

How do I update my account details?

Login to My Account, and select your subscription. Head to “my details” where you can view and update your personal details, addresses, payment info, and password

  • Written by Milesh Khakhar
  • December 27, 2019

When will I be charged for my order?

When you sign up you’ll be charged for your first box right away. For upcoming deliveries, you’ll be charged three days before your delivery date.

  • Written by Milesh Khakhar
  • December 27, 2019

Are there any commitments?

Nope. None. Honest. You can skip, pause, or cancel at any time by visiting My Account. Just be sure to do so before the cut-off: (11:59pm BST 3 days before your next delivery)

  • Written by henry
  • October 24, 2019

How do I pause or cancel my subscription?

Simply login to your account, select your subscription and hit “pause” or “cancel”

  • Written by henry
  • October 24, 2019